The Twitter API was one of the first available from a major Internet organization and it is probably the most used API worldwide, even though in the past few years Twitter has been making it tougher for developers to use it, you may check this as an example. Not everybody is on Twitter but almost every company is, specially big telcos. Most of them even provide customer support through Twitter, and despite being usually terrible (the support), at least it is an open channel and you can share your frustration with other frustrated fellow customers. Motivation So when one of the major telecommunications operators in Spain started aggressively chasing my mom and my whole family because someone used her name and national identity number to fraudulently buy services from them which were never paid (it seems they intentionally? have barely any security controls in place), I decided to take revenge on Twitter. I've got very mad, Jazztel (the telco) was not interested in finding t